Licensing Policy Agreement

1. Introduction and Acceptance
This Software Licensing Agreement ("Agreement") constitutes a legally binding contract between you, the Licensee, and CITIPRO WORLD™ ("Licensor"). By downloading, installing, or using the AWWO™ All-in-One Plugin ("Software"), designed exclusively for use on WordPress and to extend the functionality of WooCommerce, you agree to comply with and be bound by the terms of this Agreement. The Software is optimised for and should ideally be installed on a clean WordPress envirnoment to ensure optimal performance and functionality. The act of using the Software encompasses downloading it, installing it on a WordPress environment, activating the license, and utilising all available functionalities. If you do not agree to the terms of this Agreement, you are not authorised to install, access, or use the Software in any manner. For any questions or concerns regarding this Agreement send an email to licensing[at]

2. License Grant and Changes in Licensing Model
Licensor grants Licensee a non-exclusive, non-transferable, limited license to use the Software. Initially, this license is provided on a lifetime basis. Licensor reserves the right to transition to a per-year recurring payment licensing model, providing a minimum of 90 days notice to all affected Licensees. Customers who have already purchased a lifetime license prior to this change will retain their original lifetime license benefits and terms, including continuous updates for the lifetime of the product. Customers with a annual license will receive updates only for the duration of their active license period.

3. Domain Usage and License Activation
a. Each product license is valid for use on a single domain at any given time.
b. Licensees are permitted to switch or use the license on up to three different domains within a calendar year.
c. The System will collect and store the domain name and IP address upon license activation and for each subsequent domain switch.
d. A pattern of domain switching may indicate an attempt to bypass the licensing system, potentially resulting in license suspension or cancellation at Licensor’s discretion.
e. Licensor maintains an activation history for all licenses to monitor usage and prevent fraudulent activity.

4. Intellectual Property
The Software, including its coding, functionalities, design, and all associated intellectual property rights, is the exclusive property of Licensor. The Software is protected by copyright laws, international treaty provisions, and other applicable national laws of the country in which it is being used. The Licensee is prohibited from copying, modifying, reverse engineering, or performing any other activities with the intent of discovering the Software’s source code. AWWO™ and CITIPRO WORLD™ are registered trademarks owned by Licensor. The Licensee is prohibited from using these trademarks in a manner that disparages the Licensor or its products. Furthermore, the Licensee agrees not to challenge the validity of Licensor’s intellectual property rights, whether they be copyright, trademark, or any other form of protection granted to the Licensor.

5. Trial Period and Prohibitions on Use
Downloading and using the Software for a 15-day trial period is subject to the terms of this Agreement. During the trial period, the Licensee is strictly prohibited from selling, modifying, copying, or distributing the Software. Any such actions are considered a breach of this Agreement. Upon completion of the trial period, the Licensee must either purchase a valid license to continue using the Software or uninstall and cease using it.

6. Support and Maintenance
Licensor provides support and maintenance services for direct purchases of the Software only, through specified paid support packages. Detailed information about the support packages and their coverage is available on the Licensor’s official website. This support does not extend to customers of the Licensee.

7. Termination and Product Deletion
Licensor reserves the right to terminate this Agreement and the license if the Licensee breaches any terms and conditions herein. Upon such breach, Licensor will provide notice to Licensee, who will then have 30 days to cure the breach. Failure to cure the breach within this period will result in termination. Upon termination or expiration of a annual license, all use of the Software must cease, and the Software will self-delete. All copies must be destroyed.

8. Limitation of Liability and No Warranties
Licensor will not be liable for any damages arising from the use or inability to use the Software. The Software is provided “as is,” without any warranties of any kind, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Licensor does not warrant that the Software will meet Licensee’s requirements or operate without interruption or errors.

9. Indemnification and No Liability for Unlawful Use
a. Indemnification: The Licensee agrees to indemnify, defend, and hold Licensor and its affiliates, officers, agents, employees, and permitted successors and assigns harmless from any claims, damages, liabilities, costs, or expenses (including reasonable attorney’s fees) arising out of or related to the Licensee’s use of the Software, provided that such use is in accordance with the terms of this Agreement.
b. No Liability for Unlawful Use: The Licensor will not be held accountable under any circumstances for any illegal or unauthorised use of the Software by the Licensee. The Licensee acknowledges that they are solely responsible for ensuring that their use of the Software complies with all applicable laws and regulations, and any violation thereof is the Licensee’s sole responsibility.
c. Cooperation: The Licensee agrees to cooperate fully with Licensor in the defense of any claim that is the subject of Licensee’s obligations hereunder.

10. International Compliance and Governing Law
This Agreement is designed to comply with international laws and standards, acknowledging the diverse legal environments in which the AWWO™ products or services may be used. While the Licensor is based in the United Kingdom and this Agreement shall be governed by and construed in accordance with UK law, both parties recognize the importance of adhering to the relevant legal requirements of the Licensee's jurisdiction, especially regarding copyright, consumer protection, and privacy laws.
To ensure fairness and neutrality in dispute resolution, especially in cases involving parties from different jurisdictions, the following provisions shall apply:
a. Dispute Resolution: In the event of any dispute, controversy, or claim arising out of or relating to this Agreement, including its formation, validity, binding effect, interpretation, performance, breach or termination, as well as non-contractual claims, the parties shall endeavour to resolve the matter amicably through direct negotiations. Should such efforts not result in a resolution within thirty (30) days, the dispute shall be submitted to mediation. If mediation is unsuccessful, the dispute shall be resolved by arbitration.
b. Arbitration: Arbitration shall be conducted in accordance with the Rules of Arbitration of the International Chamber of Commerce (ICC) by one or more arbitrators appointed in accordance with said rules. The seat of arbitration shall be London, United Kingdom, but the arbitration proceedings shall be conducted in English. The award rendered by the arbitrator(s) shall be final and binding upon both parties.
c. International Frameworks and Treaties: The parties agree to observe their obligations under international treaties relevant to the software's use, licensing, and intellectual property rights, ensuring compliance across jurisdictions.

11. Entire Agreement
This Agreement constitutes the entire agreement between the parties, superseding all prior agreements and understandings regarding the Software.

12. Amendment
The Licensor reserves the right to amend the terms and conditions of this Agreement at any time and at its sole discretion. The most current version of the License Agreement will always be posted on It is the responsibility of the Licensee to regularly review the License Agreement for any changes or updates. Continued use of the Software after any such amendments constitutes acceptance of the new terms and conditions. If the Licensee does not agree to the amended License Agreement, they must cease using the Software and uninstall it from their systems.

13. Acknowledgement and Applicability to All Circumstances
By downloading, installing, or using the Software, the Licensee acknowledges understanding and acceptance of this Agreement. This Agreement applies to all circumstances, including downloading a trial or making a purchase, and supersedes any public licenses such as GNU Public License, GPL, or later versions that may typically apply to other software.

14. Copyright Infringement and Legal Consequences
a. The Software’s coding, functionalities, and overall design are the exclusive intellectual property of Licensor. Any attempt to copy, replicate, or reverse engineer the Software is a violation of this Agreement and applicable copyright laws.
b. Individuals or entities caught engaging in such prohibited activities will be held responsible in a court of law and will be required to bear all legal and court costs associated with settling the matter.
c. Furthermore, these individuals or entities will be liable to pay damages to Licensor for any losses incurred as a result of their unauthorised actions.
By using the Software, all users explicitly agree to these terms and acknowledge their responsibility to compensate Licensor for any damages caused by their breach of this Agreement. This provision is intended to deter software piracy and protect the intellectual property of Licensor.

15. Non-Competition and Financial Damages (Extended to Trial Downloaders)
a. Customers, as well as trial downloaders, acknowledge and agree that upon downloading and using the AWWO™ All-in-One Plugin, whether in a purchased or trial capacity, they are bound by a non-competition agreement. This prohibits them from pursuing the development, encouragement, or association with the development of any similar products or services, during and after the period of use.
b. Engaging in activities that breach this non-competition clause will result in the individual or entity being held accountable for financial damages, as their actions would cause direct harm to the business interests and intellectual property rights of Licensor.
c. Licensor reserves the right to seek full compensation for any losses incurred as a result of such prohibited activities, and this may include but is not limited to, legal fees, loss of profits, and damages for infringement of intellectual property rights.
d. This clause is crucial to safeguard the proprietary technologies and methodologies embedded in the AWWO™ All-in-One Plugin, ensuring the sustainability and integrity of Licensor’s business operations. Users, including trial downloaders, are advised to adhere strictly to this non-competition agreement to avoid legal repercussions and financial liabilities.
e. Violation of this non-competition clause during the trial period will result in immediate termination of the trial, revocation of access to the Software, and potential legal action for breach of contract and intellectual property infringement.

16. Data Protection and Privacy
Licensee agrees to comply with all applicable data protection laws and regulations, including, but not limited to, the General Data Protection Regulation (GDPR) if operating within or servicing customers in the European Union. Licensee is responsible for obtaining all necessary consents and authorizations required under applicable data protection laws.

17. Refund Policy
Due to the digital nature of the Software and its intellectual property content, all sales are final, and no refunds will be issued.

18. Force Majeure
Licensor shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

19. Severability
If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Agreement remain in full force and effect.

20. Headings and Definitions
a. Headings for Convenience Only: The headings of the sections of this Agreement are for convenience of reference only, do not form part of this Agreement, and shall not in any way affect the interpretation thereof.
b. Definitions: For the purposes of this Agreement, the following terms are defined as follows:
- Software: Refers to the AWWO™ All-in-One Plugin, including all its components, documentation, and updates.
- Licensee/Customer: Refers to the individual or entity entering into this Agreement with Licensor to use the Software.
- Licensor: Refers to CITIPRO WORLD™, the owner, and distributor of the Software.
- Lifetime License: Refers to a licensing model where the Licensee is entitled to use the Software indefinitely, subject to the terms of this Agreement.
- Annual License: Refers to a licensing model where the Licensee is entitled to use the Software for a period of one year, subject to renewal and the terms of this Agreement.

21. Feedback
Licensee may provide feedback regarding the Software to Licensor. Licensor may use this feedback for any purpose, without obligation to Licensee.

22. Survival
Notwithstanding any other provisions of this Agreement, the terms and conditions set forth in Sections 4 (Intellectual Property), 9 (Indemnification and No Liability for Unlawful Use), 13 (Acknowledgement and Applicability to All Circumstances), 15 (Non-Competition and Financial Damages), 16 (Data Protection and Privacy), 17 (Refund Policy), 21 (Feedback), and any other provisions which by their nature are intended to survive termination or expiration of this Agreement, shall survive any termination or expiration of this Agreement and continue in full force and effect. The Licensee’s obligations under the surviving clauses shall remain in effect and be binding upon the Licensee and its successors, heirs, and assigns for the period of time required by the respective clauses. The survival of these provisions will not imply or create any continued right to use the Software after the termination of this Agreement, except as expressly provided in the surviving clauses.

LAST EDIT: 07/06/2024